rabet Privacy Policy – How We Handle Your Personal Data

rabet uses the personal information you provide primarily to create and manage your account, process your transactions, and deliver the entertainment services available on the platform to members across the Philippines. Your contact details are used to send you important account notifications, security alerts, and responses to any support queries you raise through our help channels. Where you have opted in, we may also use your contact information to send you updates about promotions and platform features that may be relevant to your interests. Technical data collected during your sessions is used to detect and prevent fraudulent activity, protect the integrity of the platform, and ensure that our security systems are functioning correctly. We may use aggregated, anonymised data for internal analytics purposes to understand how members use the platform and to improve our services over time. We do not use your personal data to make automated decisions that produce significant legal effects without human oversight, and we do not sell or rent your personal information to any third party for their own marketing purposes.

Your personal data is handled by rabet staff and authorised service providers who require access to it in order to deliver the platform's services, including payment processing partners, identity verification providers, and technical infrastructure suppliers. All third-party service providers who handle your data on our behalf are required to process it only for the specific purposes we have authorised and to maintain appropriate security standards. We do not share your personal information with unrelated third parties for their own commercial purposes. In certain circumstances, we may be required by law or by a competent Philippine regulatory authority to disclose your personal information, and in such cases we will comply with our legal obligations while taking reasonable steps to protect your interests. If rabet undergoes a business restructuring or transfer of ownership, your personal data may be transferred as part of that process, subject to the same privacy protections described in this policy. We will notify you of any material changes to how your data is shared through updates to this Privacy Policy page.

The rabet platform uses cookies and similar tracking technologies to support the operation of the website and to improve your experience as a member. Essential cookies are necessary for the platform to function correctly — they enable you to log in, maintain your session, and navigate between pages without losing your progress. We also use functional cookies that remember your preferences, such as your language settings and display options, so that you do not need to reconfigure them each time you visit. Analytics cookies help us understand how members interact with different parts of the platform, which pages are most visited, and where members may encounter difficulties, allowing us to make targeted improvements. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. By continuing to use the rabet platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

As a member of the rabet platform based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to be informed about how your personal data is collected and used, which is the purpose of this Privacy Policy. You also have the right to access a copy of the personal data we hold about you, and to request corrections if any of that information is inaccurate or out of date. Where your data is no longer necessary for the purposes for which it was collected, you may request its deletion, subject to any legal or regulatory retention obligations that apply to the platform. You have the right to object to certain types of processing, including direct marketing communications, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team at [email protected] and we will respond to your request within a reasonable timeframe in accordance with applicable Philippine law.

rabet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls that limit who within the organisation can view sensitive member information, and regular security reviews of our systems and processes. Payment transactions are handled through secure, industry-standard channels, and we do not store full payment credentials on our own servers. In the event of a data security incident that is likely to affect your rights or interests, we will notify you and the relevant Philippine data protection authority in accordance with our legal obligations. You also play an important role in keeping your account secure — please ensure that your login credentials are kept confidential and that you log out of your account when using shared devices. If you suspect that your account has been accessed without your authorisation, please contact us immediately at [email protected] so that we can take prompt action to protect your account.

rabet retains your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil the purposes described in this Privacy Policy and to comply with applicable legal and regulatory requirements in the Philippines. Account records, transaction histories, and identity verification documents may be retained for a minimum period as required by Philippine anti-money laundering regulations and other applicable laws, even after an account has been closed. Data that is no longer required for any legitimate purpose will be securely deleted or anonymised in accordance with our internal data retention procedures. If you request the deletion of your account and personal data, we will process your request subject to any mandatory retention periods that apply, and we will inform you of the outcome. We do not retain personal data for longer than is necessary, and we periodically review our data holdings to ensure that outdated or unnecessary information is removed. For specific questions about how long particular categories of your data are kept, please contact us at [email protected].

rabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, the services we offer, or applicable Philippine law and regulations. When we make material changes to this policy, we will update the content of this page and, where appropriate, notify members through their registered contact details. The most current version of the Privacy Policy is always available on this page, and we encourage you to review it periodically, especially before making transactions or sharing additional personal information with us. Your continued use of the rabet platform after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Privacy Policy, you should stop using the platform and may request the closure of your account by contacting [email protected]. This policy should be read alongside the Terms and Conditions and the Responsible Gaming page, which together form the full agreement between you and rabet.